LSLM Research: AI In Customer Service

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Coming Soon: In the rapidly evolving landscape of customer service, artificial intelligence (AI) has emerged as a transformative force, particularly for small and medium-sized businesses (SMBs). As AI technologies continue to advance, they're not just enhancing customer interactions – they're completely reimagining them. From today's chatbots and voice assistants to tomorrow's more advanced systems like the Listening-while-Speaking Language Model (LSLM), AI is reshaping how businesses engage with their customers. This article explores how SMBs can leverage current AI technologies to improve their customer service, while also preparing for future advancements that promise even more natural and efficient interactions.
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